Thanks for your feedback!
How efficient would you rate the attention from our commercial team to your inquiries?
Very bad
5
18.52%
Bad
1
3.70%
Average
0
0.00%
Good
5
18.52%
Excellent
16
59.26%
How would you rate our response time to your orders / offers based on your expectations?
Very bad
1
4.17%
Bad
0
0.00%
Average
2
8.33%
Good
4
16.67%
Excellent
17
70.83%
Do you consider that the delivery time offered meets your need?
Very bad
2
8.00%
Bad
0
0.00%
Average
5
20.00%
Good
8
32.00%
Excellent
10
40.00%
Do you consider effective and efficient our compliance to the delivery time?
Very bad
1
4.35%
Bad
0
0.00%
Average
2
8.70%
Good
10
43.48%
Excellent
10
43.48%
Does our reaction to emergencies and program variations meet your needs?
Very bad
1
4.55%
Bad
0
0.00%
Average
2
9.09%
Good
9
40.91%
Excellent
10
45.45%
Does our labelling and packaging quality meet your needs?
Very bad
1
4.55%
Bad
0
0.00%
Average
0
0.00%
Good
6
27.27%
Excellent
15
68.18%
Is the technical support offered as per your expectations?
Very bad
1
4.55%
Bad
0
0.00%
Average
0
0.00%
Good
8
36.36%
Excellent
13
59.09%
The response to complaints has been effective and efficient
Very bad
1
4.76%
Bad
0
0.00%
Average
2
9.52%
Good
7
33.33%
Excellent
11
52.38%
Consider that the quality of our product meets your needs and expectations
Very bad
1
4.76%
Bad
0
0.00%
Average
0
0.00%
Good
4
19.05%
Excellent
16
76.19%
The design of our product meets your expectations
Very bad
1
4.76%
Bad
0
0.00%
Average
0
0.00%
Good
7
33.33%
Excellent
13
61.90%
How do you rate the image of our company?
Very bad
1
4.76%
Bad
0
0.00%
Average
0
0.00%
Good
6
28.57%
Excellent
14
66.67%
How would you rate the overall experience with our product and our company?
Very bad
1
4.76%
Bad
0
0.00%
Average
0
0.00%
Good
4
19.05%
Excellent
16
76.19%
Customer Satisfaction Survey
Survey Status
Now better with your help. Thank you.
