Thanks for your feedback!
How efficient would you rate the attention from our commercial team to your inquiries?
Very bad
5
19.23%
Bad
1
3.85%
Average
0
0.00%
Good
5
19.23%
Excellent
15
57.69%
How would you rate our response time to your orders / offers based on your expectations?
Very bad
1
4.35%
Bad
0
0.00%
Average
2
8.70%
Good
4
17.39%
Excellent
16
69.57%
Do you consider that the delivery time offered meets your need?
Very bad
2
8.33%
Bad
0
0.00%
Average
5
20.83%
Good
7
29.17%
Excellent
10
41.67%
Do you consider effective and efficient our compliance to the delivery time?
Very bad
1
4.55%
Bad
0
0.00%
Average
2
9.09%
Good
9
40.91%
Excellent
10
45.45%
Does our reaction to emergencies and program variations meet your needs?
Very bad
1
4.76%
Bad
0
0.00%
Average
2
9.52%
Good
9
42.86%
Excellent
9
42.86%
Does our labelling and packaging quality meet your needs?
Very bad
1
4.76%
Bad
0
0.00%
Average
0
0.00%
Good
5
23.81%
Excellent
15
71.43%
Is the technical support offered as per your expectations?
Very bad
1
4.76%
Bad
0
0.00%
Average
0
0.00%
Good
7
33.33%
Excellent
13
61.90%
The response to complaints has been effective and efficient
Very bad
1
5.00%
Bad
0
0.00%
Average
2
10.00%
Good
7
35.00%
Excellent
10
50.00%
Consider that the quality of our product meets your needs and expectations
Very bad
1
5.00%
Bad
0
0.00%
Average
0
0.00%
Good
3
15.00%
Excellent
16
80.00%
The design of our product meets your expectations
Very bad
1
5.00%
Bad
0
0.00%
Average
0
0.00%
Good
6
30.00%
Excellent
13
65.00%
How do you rate the image of our company?
Very bad
1
5.00%
Bad
0
0.00%
Average
0
0.00%
Good
6
30.00%
Excellent
13
65.00%
How would you rate the overall experience with our product and our company?
Very bad
1
5.00%
Bad
0
0.00%
Average
0
0.00%
Good
4
20.00%
Excellent
15
75.00%
Customer Satisfaction Survey
Survey Status
Now better with your help. Thank you.
